REFUND POLICY
Elite Precious International
Due to the nature of precious stones and precious metals as high-value and market-sensitive assets, the following refund terms apply:
1. Final Sale Items
All confirmed and completed transactions involving precious metals and stones are generally considered final due to market price volatility.
2. Exceptions
Refunds may be considered only in the following cases:
- Incorrect item delivered
- Product significantly different from description
- Verified damage during delivery
Requests must be made within 48 hours of delivery.
3. Verification Process
Returned items must undergo inspection and verification before approval of any refund.
4. Non-Refundable Situations
Refunds will not be issued for:
- Market price fluctuations after purchase
- Buyer’s change of mind
- Delays caused by external logistics providers
5. Contact for Refund Requests
All refund inquiries must be sent to:
buy@elitepreciousinternational.com
